FAQs

Who are Art Print Shop?

We are a European boutique art house that curates art from independent artists from around the world. Each design is hand-crafted within the EU. Unlike most competitors, we don’t mass-produce, import, or outsource production, ensuring every product meets our quality standards.

When will I get my order?

Free delivery is usually within 3-7 working days, though this may extend during busy times. 

The expected delivery window is shown at checkout and confirmed in your order confirmation. Canvases and Framed Prints are delivered by FedEx, providing regular notifications and an estimated delivery window on the morning of delivery.

Can I track my order?

All of our orders are delivered by courier, so you'll receive a text and/or email from FedEx confirming your order is on its way once we dispatch it. On the morning of your delivery date, you will receive a text and/or email directly from FedEx confirming your expected delivery window, as well as options to rearrange your delivery if you aren’t going to be in.

Can I amend an order once placed?

Once an order has been placed, it cannot be changed as it is part of an automated production service. 

Is your website secure?

Please be assured our website is completely secure. We take the security of our website very seriously and use Stripe to process our payments, which is a trusted, fully secure payment merchant used by companies like Amazon.

What payment methods do you accept?

We accept Visa, Mastercard, and American Express, as well as Apple Pay, PayPal, Amazon Pay, and Klarna. Only one discount code can be used at anytime on an order.

What is your return policy?

We offer a 60-day return policy. In the unlikely event you need to return your artwork to us, please email info@artprintshop.com within 60 days of receiving your order. The return must be in its original packaging and reach us in the same condition as you received it to be eligible for a refund. The return postage will be at your own expense. In the unlikely event there is damage in transit to your order, please email info@artprintshop.com so our customer services team can assist you with a replacement.

Will my art look like it does on my screen?

We only use high-resolution printers and premium quality, genuine inks to ensure vivid colour reproduction. We do our absolute best to ensure colour correctness as much as we possibly can. However, due to the varying quality and settings on screens, minor colour variations are a possibility. Art Print Shop does not guarantee that the colours you see via your screen or device will exactly match the actual colour of the artwork you receive. All artworks are reproductions of the original art and will not contain any texture other than that already contained in the substrate that the image is printed onto, i.e., canvas, art paper, or wood if a coaster.

Will my artwork be high quality?

Art Print Shop prides itself on producing high-quality wall art, built to last. We only use the finest materials to reproduce your art, and all our products are handmade by professionals under the strictest quality control conditions.

Who can I talk to about my order?

Our friendly Customer Services team is on hand to assist you with any queries, 8:00 am - 4:00 pm Monday to Friday. Please email us with any questions at info@artprintshop.com and we will get back to you as soon as we possibly can.

 

Customer Reviews

Overall rating: 4.9 / 5 from 5298 reviews.

Customer photo review of Out With Duke Square Canvas Print

Good quality picture kept upto date from purchase to delivery really enhances the newly decorated room

Out With Duke Square Canvas Print

Customer photo review of Club Tropicana Square Framed Art Print

We bought this as a memento from our holiday in Ibiza when we went to Pikes. It looks great in our entrance hallway to welcome guests x

Club Tropicana Square Framed Art Print

Customer photo review of Ellie Bloom Square Canvas Print

Absolutely gorgeous print , great quality, the colore scheme is pastel , exactly what I wanted to my bedroom .

Ellie Bloom Square Canvas Print

Customer photo review of Bleeding Devotion Canvas Print

Wanted a statement/focal piece for above my bed, its certainly that! This is the extra large print. Great service from this company would definitely order again.

Bleeding Devotion Canvas Print

Customer photo review of Dry Bouquet Canvas Print

Absolutely love my Artwork so pleased With my piece of art thanks very much appreciate all you have done highly recommend this business Jill

Dry Bouquet Canvas Print

Customer photo review of Arthur Canvas Print

After having the hall stairs and landing decorated I wanted a suitable size picture to match the wallpaper theme of deer's in the woods. This was a perfect match and looks great!

Arthur Canvas Print

Customer photo review of Colourful Ocean Shore Framed Art Print

The red and orange colours add so much to the sea and sky colours. Makes you notice it and urges you to look more closely at it . Transforms the wall.

Colourful Ocean Shore Framed Art Print

Customer photo review of A Sunset Canvas Print

Love it. Great picture and arrived really fast.

A Sunset Canvas Print

Customer photo review of Tree Of Optimism Canvas Print

We have wanted a large picture in this style for some time, to fill the space above the bed. This fits perfectly and complements the colours in the room.

Tree Of Optimism Canvas Print

Real Reviews, Real Homes - Loved by Our Customers

Nothing makes us happier than seeing our artwork find its place in your homes. From statement canvases that completely transform a room to the perfect framed print for that empty wall, our customers have shared thousands of reviews about their Art Print Shop purchases. Take a look at what they have to say and discover why so many customers choose us for their walls.